Tea Party Madness

15oz ceramic mug with bamboo lid and stainless steel spoon.

ONLINE RETURN POLICY

Effective as of: October 27, 2024

1. RETURNS & EXCHANGES. For items purchased online, returns and exchanges are accepted within 15 days of the delivery date. To initiate a return or exchange, please contact us. At LegacyHelp@hotmail.com to obtain a return authorization. Be sure to include the item's order number, a photo of the defective item/items and your reason for the return or exchange. Returns or exchanges that are shipped without authorization will not be accepted. Please allow up to 10 business days for your refund to be processed once we receive your return or exchange.

2. RETURN SHIPPING. Shipping instructions will be included with your return authorization.

3. ELIGIBLE ITEMS. The following items: Clearance items, Final Sale items, Special-Order items, Custom Products, and Gift Cards are not eligible for return/exchange. we reserve the right to refuse any return/exchange, at management's discretion, if the item being returned/exchanged does not meet the criteria set forth within this policy.

4. CONDITION OF ITEMS. Except for items that were damaged when purchased, items may be "open box" but must be unused, undamaged, and complete with all original packaging.

5. FORM Of PAYMENT. Refunds, if issued, will be issued in the original form of payment or store credit minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.

6. OTHER TERMS AND CONDITIONS.

Items can only be returned if they're defective during transit. Customer must provide a picture of the defective item/items and proof of purchase. Customer may receive an item replacement, full refund or store credit for the defective item/items. Customer must report the defective item/items within 24 hours of delivery. If you have any questions about this return policy, please contact us at LegacyHelp@hotmail.com